Bookings 

Quotations must be signed or agreed by email in order to confirm registration to the course.

Okazy cannot guarantee the success of the exams. Okazy offers professional training that requires serious study and learning work. 

Payment Terms 

An invoice will be issued prior to the course. Full payment is required, and payment must be received within 30 days of the invoice date or 10 working days prior to the course commencement date, whichever is earlier. Should the booking be made within 10 working days of the course commencement date, then payment must be made immediately. The payment for e-learning courses must be made immediately as well. Attendance on a course may be refused if full payment has not been received. The participant agrees to meet all bank, transaction and conversion charges to pay the full invoice amount, in Canadian Dollars (CAD). Applicable provincial taxes will be applied to published course fees. 

We accept credit card payments (MasterCard, Visa, Amex), wire transfers and cheques. 

Cancellations 

Participant cancellations will be refunded as follows:
• Greater than 15 working days prior to the course - Full refund
• Between 6 and 15 working days prior to the course - 75% of the original invoice value.
• 7 or less calendar days before the course – 50% of the original invoice value.  

In the event of any cancellation for a client-specific course, the client must pay any costs for which Okazy Consulting Inc. is liable to third party suppliers, for example facilities, equipment or catering. 

Okazy Consulting Inc. reserve the right to cancel a course at short notice. If this should occur, participants will be offered a full refund or a place on our next available scheduled course, or alternative dates where it is a client-specific course. Refund will occur only when material provided by Okazy Consulting Inc. prior to the course has been returned by courier. 

Rescheduling or Substitution 

Participants may reschedule to another public scheduled course at no charge. 

Participants may substitute themselves on a course at no charge but must take full responsibility for ensuring that all course documentation is passed on and that the new Participant meets the relevant pre-requisites for the course. 

E-learning 

If you have bought an e-learning licence or blended learning course with an online exam, you will be sent an exam voucher code to redeem once you are ready to sit the online exam. (webcam required) Your exam voucher will be valid for one year. Please contact us at least 48 hours in advance when you are ready to take an online exam. 

The access license included with an e-learning course has a validity period of one (1) year and may be extended for an additional fee. 

Online exam(s) 

All PeopleCert or APMG Online Exam Codes are valid for (1) one year only.  

You can reschedule the exam as many times as you like but please take note that some fees may apply:
• More than 48h prior to the exam: free
• 48h-4h prior to the exam: $50 USD
• 4h or less prior to the exam: $100 USD

Exam(s) must be scheduled and completed within 1 year of receipt of exam code (voucher) or registration email.  

Prerequisites 

Participants agree to carry out the pre-course reading and homework required to successfully complete the course. Where pre-requisite qualifications are required, for example when re-certifying or upgrading, the participant acknowledges they have gained the required certification to make them eligible for this course. 

Liability 

Okazy Consulting Inc. cannot accept any liability for any actions whatsoever of course participants. 

Intellectual Property 

During the course you will receive copies of material which is copyright to Okazy Consulting Inc. You agree not to share, copy, store or reproduce this material by any means without written authorization from Okazy Consulting Inc. 

All Intellectual Property Rights in or arising out of or in connection with the Products and Services shall be owned by Okazy Consulting Inc. The Customer acknowledges that it shall have no rights in or to the Intellectual Property Rights, and that all rights in and to the Property and Services belong exclusively to Okazy Consulting Inc. and our licensors and that the Customer shall have no right in or to them other than to the right to use them. 

Course Materials 

Course materials will be dispatched by courier. Proof of delivery is proof of receipt and acceptance of the costs of all course materials. Evidence provided by a courier shall be a valid proof of delivery. All materials supplied remain the property of Okazy Consulting until payment is received in full. Copyright exists on all materials supplied in any form. No part of any material supplied to customers may be reproduced in any form without the written permission of Okazy Consulting Inc.